Accessing EAB Resources
EAB keeps up-to-date resources and how-to guides. Highlighted below are some of key instructions. To access them:
- Log in to Jayhawk GPS
- Open the Help Center using the question mark in the upper-right corner. You have to be logged in with the Help Center open, before the links listed below will work.
- Click on the links below.
You can also access additional resources using the Search for Help Articles just below the Help Center link in Jayhawk GPS.
Advanced Search lets you create unique cohorts of students based on the layering of search parameters that can then be used to monitor or reach out to for additional support.
The Eligible Appointments tab within a campaign lets you associate appointments that should be counted toward the campaign, but were scheduled without using the campaign link. Advisors can also associate an appointment when completing an appointment summary. An additional dropdown box will appear if the student is attending an appointment that matches a campaign in which the student was included.
The Appointment Center lets staff manage appointments at an individual location. To open Appointment Center, click Additional Modes at the bottom right of the screen and select Appointment Center. This feature is primarily used by staff, especially front-desk workers or others who help to manage appointment scheduling at a specific location.
PALs are personal appointment links advisors can place in email signatures providing students and easy way to schedule appointments when needed. These PALs are still limited to students assigned to advisors.
Syncing your Outlook calendar to Jayhawk GPS allows for all scheduled appointments when no other meetings or obligations are present in your Outlook calendar. Only sync your calendar in the live platform, not the training platform.
Check out these helpful tips when syncing your calendars.
Pending on access and permissions, the student profile view provides a tab including currently enrolled and historical class information for unofficial records review purposes.
Student lists help student support staff and advisors keep track of students. Lists can be created using the Advanced Search or uploaded as a .csv file. Users have the flexibility to filter based on students (or not in) the lists using features such as Advanced Search or Intervention Effectiveness.
Documenting student engagement allows for such things as reporting, clear and consistent communication with other advisors and support professionals, etc.
When documenting when a student does not appear for a scheduled appointment, the current workflow is for users to NOT check the attended box in appointment summary itself and also leave a note in the appointment summary that says "No Show."
Communicating with students through the platform creates records of those communication which can be accessible by other staff or faculty on your campus.
Kiosks can be a helpful workflow management tool for staff, such as Front Desk Workers, to track attendance or log student activity. Users with permission to open the Kiosk can click 'Additional Modes' at the bottom right of the screen and select 'Kiosk'. Be sure to close any other open windows to prevent any unauthorized data being viewed by students.
Staff can create reminders for themselves about specific students by creating reminders. These reminders can be viewed in an individual student's profile or by clicking the left navigation icon to view a list of any reminders previously created by you for your students.
The dashboard is designed to give you an at-a-glance, actionable information about students who are assigned to you and an overview of ongoing or recent activity.