Navigating Your Academic Success
Guidance. Persistence. Success.

Jayhawk GPS is a Student Success Management System designed to establish an online connection between a student and their academic support network which includes their academic advisors, faculty, and other support staff.

Jayhawk GPS Guidance. Persistance. Success.

Jayhawk GPS offers a student’s academic support network with the tools to:

  • identify students needing extra assistance in critical foundational coursework;
  • collaborate with others in a student’s academic support network to enhance the assistance provided to a student;
  • monitor a student’s course enrollment, progress to degree, and advising engagement;
  • suggest pathways to a degree based on the student's academic strengths; and
  • find students who might benefit from targeted academic engagement opportunities on campus.

The tools provided by Jayhawk GPS are valuable for academic advisors, faculty, and staff as they provide academic guidance to undergraduate students and support student persistence from year-to-year. Jayhawk GPS also provides student-facing features that help enhance how students engage with their academic advising experience at KU and supports students as they work with their academic support network to navigate their academic success.

 

What is a Student Success Management System?
A Student Success Management System (SSMS) is a term used by EAB to describe their technology platform.  A SSMS is designed to combine the early alert, predictive analytics, case management, advising workflow, and customer relationship management (CRM) tools that have historically been provided through individual and specialized platforms. In the past, institutions like KU had to rely on one platform for early alert and another for predictive analytics. Our SSMS, Jayhawk GPS, provides all of these resources through one platform.
What is EAB?
EAB is the name of the educational research and consulting company KU has contracted to provide the university with our student success management system, Jayhawk GPS. EAB offers various membership options, and KU is a member of the Student Success Collaborative (SSC). For more information about the SSC, visit https://www.eab.com/technology/student-success-collaborative.
How should I refer to the platform and describe it to others?
We are referring to this platform as Jayhawk GPS. The GPS stands for: Guidance. Persistence. Success. We are also using the slogan “Navigating Your Academic Success” for the platform. Jayhawk GPS includes a wide range of functionality designed to help academic advisors, instructors, and other academic support staff monitor a student’s academic progress. Although Jayhawk GPS has early alert and predictive analytics capabilities, we are not referring to this platform as an “early alert system” or a “predictive analytics system,” instead, please use the term student success management system.
Can you tell me more about the functionality of Jayhawk GPS?
In addition to being able to see a student’s academic progress, academic advisors and other academic support staff can utilize a broad range of Jayhawk GPS’s functionality to individualize and target the support they provide their students, including:

1. Quick and easy to navigate online appointment scheduling. Undergraduate students can use Jayhawk GPS 24/7 to schedule, reschedule, or cancel academic advising appointments with their assigned academic advisor(s). Note: Advisors must setup appointment availability in Jayhawk GPS in order for students to schedule appointments through the platform. Students are only able to schedule appointments online with their assigned academic advisor(s).

2. Establishes university-wide shared notes which allows users across campus to connect around a particular issue a might student experience (e.g. SAP appeal) and efficiently resolve the issue while documenting it all in the platform (access required).

3. Instructors, advisors, and other support staff can manually raise alerts for individual students who may be academically at-risk based on their course performance. The most common example of alert usage is when a professor has a student performing poorly in their course (e.g. poor attendance, low exam score). The instructor can enter an alert in Jayhawk GPS that the student is at risk for failing the course. Once the alert is raised, the student’s advisor or other designated academic support staff can see the alert and follow up with the student.

4. Allows for advanced searching with more than 25 filtering options. The advanced search helps academic advisors to focus in on a specific group of students they wish to help (e.g., students in major A, who have not completed a specific course, have a GPA of X.XX, and who are sophomores).

5. Multiple options and resources for proactive outreach to students. The most common method is to create a campaign, which allows an advisor to identify a group of students (e.g. advisees who have not yet enrolled in courses for the next semester), reach out to the identified student with instructors for a specific action (e.g. schedule an advising appointment), and formally tracks whether a student completes the request. These are called appointment and progress campaigns.

6. Create online progress reports where instructors can provide mid-semester updates to advisors about students who may not be performing well in their course (e.g. a student is in danger of failing the course, a student performed poorly on a midterm). Updates provided through progress reports create alerts to a student’s assigned academic advisor.

Are all of these features available now? How can I learn more?

Jayhawk GPS functionality is being introduced in phases with the initial focus on establishing the online appointment scheduling features for the start of the 2018-19 academic year. Two advising units will serve as early adopters of Jayhawk GPS – the College Advising & Student Services (CASS) and the Undergraduate Advising Center (UAC). Early adopters will begin utilizing and testing enhanced features of the platform beyond online appointment scheduling (e.g. shared notes, campaigns, alerts) starting August 2018. We will utilize the feedback provided by the CASS and UAC to refine the platform as well as our workflows to ensure a smooth adoption for future users.

Once advising units have been onboarded into the system, we will begin implementation of the alert and progress reporting functionality (estimated for mid-2019).

We will continue to provide status updates, training resources, and other information about Jayhawk GPS implementation as it becomes available. Please bookmark this website and check back for periodic updates.

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