Academic Success, Jayhawk GPS and EAB are fully committed to providing access to student success technology products for all users and works to include accessibility practices in all stages of software design, development and training.

EAB Global Inc. (EAB) is committed to ensuring digital Accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant Accessibility standards.

Conformance Status

EAB is fully committed to providing access to its technology products for all users and includes accessibility practices in all stages of software design and development. Developers receive accessibility training, with the goal that all software is tested prior to release. The testing process includes both automated and functional testing using common web browsers and several assistive technologies and techniques, including the JAWS 18 and NVDA screen readers (Firefox/Windows), VoiceOver (Safari/Mac), ZoomText, and keyboard-only navigation. For browsers, we support Chrome and Firefox for Windows or Mac operating systems and Safari for Mac.

EAB is committed to providing a software product suite that is accessible to the widest possible audience, regardless of technology or ability. We are continually working to increase the Accessibility and Usability of all software solutions.

EAB endeavors to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0 AA), which is our focus area to meet our regulatory compliance. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

EAB recognizes the subjective nature of compliance. We adhere to WCAG 2.0 AA guidelines for our product suite but reserve the right to catalogue issues according to the analysis of our Accessibility Team.

EAB embraces the importance of regular and persistent efforts to improve access for users regardless of need or disability. As a commitment to continuous improvement, we have invested in an internal Accessibility Team, including representatives from Experience Design, Product Management, Development and Quality Assurance, specifically dedicated to accessibility tracking and remediation. We run our accessibility tools (e.g., Axe, Pa11y, and Color Contrast Assessment) daily against our platform and use the results to drive improvements. 

Measures to Support Accessibility

EAB takes the following measures to ensure Accessibility of all software solutions across its product suite:

  • Include Accessibility as part of our mission statement.
  • Include Accessibility throughout our internal policies.
  • Integrate Accessibility into our procurement practices.
  • Appoint an Accessibility officer and/or ombudsperson.
  • Provide continual Accessibility training for our staff.
  • Assign clear Accessibility targets and responsibilities.
  • Employ formal Accessibility quality assurance methods.
  • Include people with disabilities in our design personas.

Browser and Assistive Technology Compatibility

EAB software solutions are designed to be compatible with the following assistive technologies:

  • The two most recent versions of Firefox with NVDA on Windows
  • The two most recent versions of Edge with JAWS on Windows
  • The two most recent versions of Safari with VoiceOver on Mac
  • Chrome with TalkBack on Android 9 and 10
  • Safari Mobile with VoiceOver on iOS 14 and 13

Technical Specifications

Accessibility relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the Accessibility standards used.