Hand Raise
Hand Raise
Hand Raise Information and Workflow
Hand Raise allows students to “raise their hand” by issuing alerts on themselves, using the Navigate Student app on desktop or mobile. The alert then follows a workflow to ensure a student gets connected to a resource. Academic Success is launching this feature in the Fall of 2023 with hopes to expand to additional campus partners and resources in Spring 2024.
Students
If you are looking for assistance, you can choose from the following options as of Fall 2023:
- I'm feeling overwhelmed. (This will connect you to your academic advisor for help)
- I need to talk to an advisor. (This will connect you to your academic advisor for help)
- I want support with a writing project. (This will connect you to the Writing Center for help)
- I'm interested in tutoring or peer-led study sessions. (This will connect you to the Academic Learning center- they oversee tutoring, supplemental instruction, and academic coaching)
- I'm interested in graduate writing groups (For Graduate Students- This will connect you to the Writing Center for help)
- I would like graduate writing support (For Graduate Students- This will connect you to the Writing Center for help)
- I have a question but not sure who to go to (This will connect you to the Hawk Link support team for help)
| Hand Raise Reason | Associated Support Unit/Office | When Hand Raised, Does the Student get an Automatic Email with Resources? | When Hand Raised, An Email Notification Gets Sent To... | When Hand Raised, is a Case Created? |
|---|---|---|---|---|
| I'm feeling overwhelmed. | Jayhawk Academic Advising | Yes | Student's assigned Academic Advisor | Yes- the Academic Advisor will need to reach out and close the case. |
| I need to talk to an advisor. | Jayhawk Academic Advising | Yes | Student's assigned Academic Advisor | Yes- the Academic Advisor will need to reach out and close the case. |
| I want support with a writing project. | KU Writing Center | Yes | N/A | Yes- the KU Writing Center or a Hawk Link Coordinator will need to reach out and close the case. |
| I'm interested in tutoring or peer-led study sessions. | Academic Learning Center | Yes | N/A | Yes- the Academic Learning Center will need to reach out and close the case. |
| I'm interested in graduate writing groups. | KU Writing Center | Yes | N/A | Yes- the KU Writing Center will need to reach out and close the case. |
| I would like graduate writing support. | KU Writing Center | Yes | N/A | Yes- the KU Writing Center will need to reach out and close the case. |
| I have a question but not sure who to go to | Hawk Link | Yes | Hawk Link Coordinators | Yes - Hawk Link Coordinators will need to reach out and close the case. |
