Scheduling Appointments Instructions
Due to the Coronavirus (COVID-19) outbreak and the need for practicing social distancing, all advising appointments are taking place virtually. Your advisor will be in contact related to how your appointment will take place. Please contact your advising unit if you have further appointment questions.
This page provides instructions on scheduling and canceling advising appointments. This can be done using the Navigate Student App or from a computer. The instructions for using the app are listed first, with the computer instructions listed below.
Navigate Student App
Schedule an Appointment
Navigate Student is the companion app to Jayhawk GPS. It provides easy access to advisor appointment scheduling. You can also cancel your appointment times using the app. After downloading the app select “University of Kansas” as the institution. This should redirect you to the KU login page. Login with your KUID and password. Note: when you update your KU password you will have to login again to the app. The first time you log in, you will be asked a series of questions and then land on the main app screen. If you have a hold, the banner at the top of the screen will be red.
To make an appointment click on the appointments button on the homepage. Then click on the schedule appointment at the bottom of the screen.
Then select what type of appointment you would like to make (academic advising), service type (reason for appointment), and preferred date. Remember, all advising appointments are taking place via phone or video conferencing at this time.
If you have multiple advisors at different locations, you will be able to select the advising office you need. If you do not have multiple advisors at multiple locations, the system will bypass this step.
Based on the date you select, available appointment times will appear from that date forward. Click on a specific time you would like to meet. If you have multiple advisors at one location, you can filter by individual advisor if you click on "View individual availabilities."
This brings up a details and confirmation page. Review the details, select the type of reminder you want, then scroll down, and click the "Schedule" button.
You will see a confirmation page when you successfully make an appointment.
Canceling an Appointment
Go to your list of upcoming appointments. Click on the appointment you wish to cancel. This will bring you to an appointment details page. Scroll to the bottom of the appointment details page and click on cancel appointment.
Select the reason for canceling the appointment. You can also add any additional comments about why you are canceling if needed. Click on the cancel appointment button to confirm cancelation. After canceling, it will take you to a confirmation page. If you wish to reschedule you can click the button at the bottom of the page.
Jayhawk GPS Web Platform
Scheduling an Appointment
Click on the "Schedule Appointment" button on the right side of the dashboard.
Scheduling an appointment with an advisor is simple and straightforward. Follow the prompts. Select the appointment type (i.e. Academic Advising). Next, choose your service type, this is the reason you want to meet with an advisor.
Lastly, you select a preferred date. The system will look for available times from the date you select and onward.
The system automatically shows which day(s) and time(s) the advisor is able to meet with you. On the right-side of the screen you will see a list of specific dates and times. You can click on the time you would like to meet with your advisor to select an appointment slot.
Don't see the time and date that works for you? If you look at the calendar on the left, if there is a dot under the date, there are available appointments that day. You can click on the dates to see more times.
This screen allows you to review the details of the appointment, as well as add any additional comments you would like your advisor to be aware of beforehand. Make sure to click on “Schedule” to finish scheduling. After clicking on “Schedule” both you and your advisor will receive a confirmation email to your respective KU email address.
You will receive a confirmation screen when your appointment is successfully scheduled.
Canceling An Appointment
To delete an appointment, click on the appointment name on the right side of the screen.
Click on "Cancel My Attendance", select a reason to cancel, and then be sure to click "Mark as Cancelled".